WINE & CHEESE FEST PRIVACY POLICY

Last updated: Monday 7 November 2022

Wine & Cheese Fest respects and is committed to protecting your privacy. This Privacy Policy applies to all personal information collected by Wine & Cheese Fest Pty Ltd via the website located at https://www.wineandcheesefest.com.au/

WHAT IS “PERSONAL INFORMATION”?

● The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
○ whether the information or opinion is true or not; and
○ whether the information or opinion is recorded in a material form or not.
● If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.

CONTACTING US

If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: cheers@wineandcheesefest.com.au

WHAT INFORMATION WE COLLECT

The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include, but is not limited to:

● Your personal and contact details including, but not limited to, your name, age, telephone number, postal address and email address;
● Additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information, including Facebook;
● Information about the products and/or services you have enquired about and/or that we have provided to you;
● Information about transactions you carry out through our products and/or services, orders you place and the fulfilment of your orders;
● Information about your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour on our Site;
● We may collect information about you via technology such as cookies from our website when you visit. This information is added to any of the existing details about you we have collected and is used in conjunction with that existing information for various purposes, including for the purpose of enhancing your experience whilst using Wine & Cheese Fest’s website(s);
● We may also receive personal data directly from you or from various third parties and public sources, including from ticketing agencies and social media channels (if you interact with us through those channels), or other third parties. Both Wine & Cheese Fest and the owner or operator of that third-party website will be the data controller in respect of any such information and you should check the privacy policy of that website to find out how they will use your personal information;
● Articles on this site may include embedded content (e.g. videos, images, articles, etc.) Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website;
● We will only use any information that we collect from you in accordance with this Privacy Policy.

COOKIES

● Our website uses cookies to ensure that you get the most out of the Site. Cookies are small amounts of information in the form of text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our Site with personal information, this information may be linked to the data stored in the cookie.
● If you do not wish us to install cookies for these purpose, you may change the settings on your internet browser to reject cookies. For more information about how to do this please consult the ‘Help’ section of your browser.
● We may use an analytics service provider such as Google Analytics to collect and process data for analysis and reporting. To find out how Google uses data when you use third party websites or applications, please see www.google.com/policies/privacy/partners/ or any other URL Google may use from time to time.

COLLECTION AND USE OF PERSONAL INFORMATION

We may collect, hold, use and disclose personal information in the following ways:
● to enable you to access and use our Site, associated applications and associated social media platforms;
● to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
● to contact and communicate with you;
● for internal record keeping, administrative purposes, invoicing and billing purposes;
● for analytics, market research and business development, including to operate and improve our products and/or services, our Site, associated applications and associated social media platforms;
● to run competitions and/or offer additional benefits to you;
● for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
● to comply with our legal obligations and resolve any disputes that we may have;
● to consider your employment application.

DISCLOSURE OF YOUR INFORMATION

● third party service providers for the purpose of enabling them to provide their services, including (without limitation) delivery service providers, IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
● our employees, contractors and/or related entities;
● our existing or potential agents or business partners;
● sponsors or promoters of any competition we run;
● anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
● credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
● courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
● third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia.

OVERSEAS DISCLOSURE & THIRD PARTY WEBSITES

● You should be aware that third parties, including marketing partners and suppliers to whom your information may be disclosed, might be based in countries outside Australia whose laws provide for a different standard of protection for your personal data than that provided under Australian law.
● By providing us with personal information, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy law. You acknowledge that some overseas third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act and if any third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.

SECURITY OF YOUR PERSONAL INFORMATION?

● We are committed to ensuring security of personal information we hold
● We adopt appropriate security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that data transmission over the internet is inherently unsecure and that we cannot guarantee the security of data you send over the internet.
● Our web site may include web links to other websites. We are not responsible for and do not endorse the content of those other websites or their individual privacy policies.
● We will destroy or de-identify personal information in circumstances where it is no longer required, unless we are otherwise required or authorised by law to retain the information. This includes personal information collected as part of delivery of our Service.

HOW LONG WE RETAIN YOUR INFORMATION

● We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. This includes personal information collected as part of delivery of our Service.
● At the end of that retention period, your data will either be deleted or anonymised (so that it can no longer be associated with you) for research or statistical purposes.
● To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
● In some circumstances, you may be entitled to ask us to delete your data: see

‘ACCESSING YOUR INFORMATION’

ACCESSING YOUR INFORMATION

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

COMPLAINT PROCEDURE

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

CHANGES TO OUR PRIVACY POLICY

We may modify this policy from time to time by publishing it on our website. We encourage you to check our website periodically to ensure that you are aware of Wine & Cheese Fest’s current privacy policy. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

HOW TO CONTACT US ABOUT PRIVACY